- Hosted Exchange
- Hosted VOIP
- Network Monitoring
- Outsourced Help Desk Services
- Backup, Disaster Recovery & Business Continuity — SmartTSG offers expert consulting and solutions on how to keep your company running when disaster strikes
Smart | TSG
- OverviewSmartTSG is a New York City based information technology and security consulting services provider founded in 2001. SmartTSG’s service model is based upon adaptability and flexibility; our staff and consultants poses a wealth of knowledge and experience enabling us to service a wide variety of needs in the most demanding environments. Our Customized Applications Smart TSG understands that needs vary by customer and market. That´s why we created the Strategic Management and Application Resource Team (SMART). From implementation of partner products to the development of custom computer telephony solutions, our team is your ticket to success! This team is ready to design, develop and deploy a fully customized solution, tailored to your business objectives. First, we understand your business by actually listening to you. We then build and deploy customized solutions that are tailored to your business´ specific needs. This is precisely the way we´ve provided world-class solutions to our customers for years. Many times, our products need to be integrated or enhanced in ways to meet our customers´ specific infrastructure or business needs. That is never an issue. With a robust and flexible code base at the ready, customize and secure solutions can be developed for you and your company. We strive to make every client look good in the eye’s of their own customers. What Sets Us Apart Knowledge & Experience — Our knowledge of a broad array of technologies and our experience working with customers from diverse fields means that no matter what your company’s technology need SmartTSG can assist in developing an intelligent, reliable and cost-effective solution. Communication & Integrity — SmartTSG says what we do and do what we say. Taking Ownership – SmartTSG views our clients as partners first. Our attitude is that your concerns are ours; your responsibility is ours; your goals are ours.
- ApplicationsTechnology moves fast and the success of products like Facebook and Linked-in have further proved that the patented programs that Smart TSG have built are lock-step with where risk management services are going. Our products provide an avenue for service providers to create their own applications. Similar to the success that Apple has had with their App Store, SMART TSG builds customized Applications for every customer. The system allows customers to develop their own professional relationships within their facility, their local area or their region. Smart TSG understands that needs vary by customer and market. That´s why we created the Strategic Management and Application Resource Team (SMART). From implementation of partner products to the development of custom computer telephony solutions, our team is your ticket to success! This team is ready to design, develop and deploy a fully customized solution, tailored to your business objectives. First, we understand your business by actually listening to you. We then build and deploy customized solutions that are tailored to your business´ specific needs. This is precisely the way we´ve provided world-class solutions to our customers for years. Many times, our partner products need to be integrated or enhanced in ways to meet our customers´ specific infrastructure or business needs.
- ServicesSmart TSG is a full service IT consulting firm which can handle all your technology needs from inception to ongoing maintenance. Our staff and possess expert knowledge in a wide array of technologies and vendors. Service Areas: Systems Administration Project Management & Technical Design Website & Application Development
- Solutions Hosted Exchange Hosted VOIP Network Monitoring Outsourced Help Desk Services Backup, Disaster Recovery & Business Continuity — SmartTSG offers expert consulting and solutions on how to keep your company running when disaster strikes
- SupportOur Support Philosophy Taking Ownership – SmartTSG treats your issues as if they were our own. Extensive Documentation – Document every activity, device & system; make this information easily available to the client. Consult Without Bias – Provide advice based upon sound business principals which speaks to our clients bottom-line, not ours. Technologies Used to Support SmartTSG Clients Redmine – Redmine is a web based project management application which provides SmartTSG clients with access to the complete documentation of their network and system, issue tracking, purchase orders, quotes, and more. BCPlan Desktop & Server Monitoring Agent – BCPlan provides a powerful agent which monitors desktops, servers and network devices and reports to our network operations center 24 x 7. BCPlan bundles best of breed technologies to provide remote remediation, system, security and anti-virus updates and proactive scans to identify issues before they become problems.
- ContactSMART TSG A division of Building Intelligence Inc. 360 Lexington Avenue 2nd Floor New York NY 10017 (212) 933.9216 support@smarttsg.com